In a context where social networks are often criticized for their harmful effects on society, Lush is relaunching its awareness campaign dedicated to the “real cost” of these platforms. After suspending its activities on social networks five years ago, the brand has decided to highlight the deleterious impacts of these digital tools on time, data, rights, the mental health of users, and even on our democracy.
Lush’s return to the issues of social networks
On November 26, 2021, Lush decided to end its presence on social networks in 48 countries, citing the harmful effects of these platforms as the main reason for its withdrawal. This decision followed the revelation by Frances Haugen, a former employee of Meta, of the negative impacts of these networks on their users. Lush then deemed that these spaces were no longer safe for interacting with its customers. Five years later, the brand is back in the spotlight with a campaign that aims to address the “real cost” of social networks.
The “Safer Socials” campaign
With the launch of its website “Safer Socials,” Lush aims to raise public awareness of the dangers posed by these platforms. Through this site, the brand provides resources and information about organizations that users can turn to for help. The issues addressed in this campaign include essential questions such as the protection of personal data and the impact of social networks on individuals’ psychological health.
The ignored dangers of social networks
At the heart of the campaign, Lush emphasizes the fact that social networks generate repercussions that go beyond mere entertainment. The time spent on these platforms can lead to addiction, alter human relationships, and affect overall well-being. Furthermore, users’ personal data is often exploited for commercial purposes, raising questions about the notion of individual rights to privacy.
Mobilization for effective change
Andrew Butler, campaign manager at Lush, discusses the crucial importance of mobilizing against certain dangerous practices. He stresses the need for concrete changes to provide a safer environment for users. The brand calls for collective reflection and action in the face of these societal issues, particularly by ensuring that legislative measures are put in place to protect the most vulnerable, such as young users.
The need to regulate social networks
Alongside its campaign, Lush invites the public to reflect on the regulation of social networks. The proposal to ban social networks for those under 15 is suggested as an essential measure to protect young people from digital dangers. This theme resonates particularly in current events, where debates are emerging around the regulation of these tools to ensure user safety.
Towards a more responsible future
In light of these issues, calls are being made for greater transparency and accountability from technology companies. Through its initiative, Lush seeks to inspire other brands to also take a stand on this issue. Consumers, now more aware of the impacts of social networks, have a role to play in driving sustainable change within the digital industry.
Lush’s campaign on the “real cost” of social networks thus reflects a desire to reconsider our relationship with these platforms and to advocate for a more ethical and responsible use of digital tools.







